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Credit Bureaus have been a bedrock of the financial services industry for decades.  Their insights on a consumer’s creditworthiness and willingness to repay a loan have proved their value a hundred-fold over the past 50 years. However, their ability to measure the creditworthiness of all persons is limited due to various reasons from the lack of reporting to the bureaus to the rapidly changing ways consumers conduct payments and other financial transactions and the explosion of non-traditional financial organizations.

A combination of innovation, technology, and immigration patterns and processes have changed how many in the United States are employed and receive income.  Over the past few decades, these changes have left many consumers unable to get the crucial capital needed to buy homes and get approved for loans or credit, regardless of their steady income and consistent payment history for lifestyle-related expenses.

Alternative Data For Credit Decisioning

The Consumer Financial Protection Bureau (CFPB) held a hearing in 2017 to review the use of alternative data for credit decisioning.  The CFPB recognized the traditional system for reporting consumer credit included lending categories where the credit is provided by banks and financial companies that have mechanisms in place for record-keeping.  By that definition, this excludes rent payment activity, which is a major payment area for millions of consumers across the United States.  Learn more about the outcome of the CFPB hearing here.

The CFPB also recognized that alternative data would help to expand credit opportunities to consumers with little to no credit history.  By leveraging alternative data, FI’s would create a broader financial profile on their customers through the combination of both traditional and non-traditional data sources including ACH, Debit/Credit cards, mobile phones, and the internet resulting in an improvement of creditworthiness reporting and accuracy.

Rise™ Provides Insight Into Non-Traditional Financial Data

Rise™ is an example of a new product by IFM that provides insight to non-traditional categories of financial activities helping FI’s to paint the clearer picture they have been looking for on consumer customers that may otherwise have fallen out of their lending radar.  Rise™ reports on the customer’s various sources of income and the consistency of payments for debt categories including rent, utilities, membership payments, subscription payments, and more.  In essence, Rise™ makes it easier for FI’s to receive intelligence about their customers without having to manage multiple large data sources or the categorization and reporting accuracy of their financial behavior.

To learn more about Rise, a new component of IFM’s Candela™ service, you can communicate with me directly at rreale@infimark.com.

About IFM

For the past 20 years, Insight Financial Marketing, L.L.C., has provided financial institutions with customer insights from the analysis of customer financial transactions such as ACH, debit card, credit card, and wire data.  These insights are typically leveraged to help deepen relationships with consumer and business customers and to strengthen customer insights that are ingested into data environments that are then leveraged throughout their enterprise.  IFM solely analyzes an FI’s data and returns customer insights back to the FI client.  IFM also complies fully with bank customer privacy policies which enable FI’s to develop products and services, using IFM data, that be launched across their customer base.

As the U.S. economy slowly emerges from the impacts of COVID-19, many individuals are re-opening their small businesses, others have left corporate jobs to start businesses, and many recently retired baby boomers started micro-businesses as a way to help supplement retirement income.

For traditional financial institutions, there are many opportunities to become the primary bank for these small businesses.  Traditional financial institutions are readily equipped to service these small businesses with checking accounts, credit cards, business loans, and merchant services.  However, the payment landscape is continually changing with modern technologies and new competitors are working to attract more of the traditional banking relationship of these small businesses.  

The Changing Payments Landscape

An example of a company changing the payments landscape is called Ayden, which was highlighted in a recent article by Fortune.  Ayden is a payment company based in Amsterdam that allows businesses to accept e-commerce, mobile, and point-of-sale payments.  The value proposition of the company is that they can make payments choices easy for merchants by providing a full end-to-end solution, managing the entire payment flow from checkout through to final settlement.  A single platform that is a payment gateway, risk management system, and acquirer rolled into one is an alternative to the payment processing offered by many legacy banks that still use disparate tech that was developed as far back as the 1980s.

 

Traditional vs Ayden Payment Platform

 

Ayden is expanding beyond its payments business to specifically target bank services to small businesses that operate on Ebay, Etsy, and AirBNB.  Adyen has grown its payments business by 70% in 2021 and is looking to continue its rapid growth.

The Fortune article also mentions Block (formerly Square) and Stripe are also providing banking services to small businesses.  The primary difference between Block and Stripe is that Stripe is best suited for e-Commerce while Block is a specialist for in-person transactions.  Regardless of the platform, there is a lot of information for small business owners to consider before identifying which solution can best meet their needs.

Small business owners getting started in the post-COVID economy are presented with a jaw-dropping number of options to accept payments into their business.  Innovators such as Ayden, Block, and Stripe are enabling businesses to gain access to hundreds of payment methods and many different currencies to help them streamline operations, reduce costs, and optimize results.

Understanding the rapid change in the payments space is critical to enabling an effective strategy to grow and retain your relationships with existing customers. Financial technology firms and non-traditional financial services firms are providing more products and services that encroach on traditional FI’s core business banking relationships. IFM can provide deep insight into your business customer’s external relationships (merchant services, lending, credit cards, etc.) and assist with leveraging this insight to identify opportunities to deepen relationships with your existing customers.

To learn more about IFM’s strategy and analytical capabilities you can communicate directly with me at rreale@infimark.com, or visit our website at www.infimark.com.